Privacy Policy
Last Updated: 5-Aug-2026
This Privacy Policy describes how Arborpro Tree Services collects, uses, and protects your personal information when you visit our website arborprotreesurgerynorwich.co.uk.
1. Who We Are
We are Arborpro Tree Services, a company registered in Norwich. You can contact us at info@arborpro.co.uk
2. Information We Collect
We collect personal information when you:
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Visit our website
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Register for an account
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Contact us via email or form
This information may include:
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Name
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Email address
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Postal address
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Phone number
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IP address and browser information (via cookies)
3. How We Use Your Information
We use your personal data to:
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Provide customer support
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Improve our website and services
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Send marketing communications (only with your consent)
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:
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IT and hosting providers, if required
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Legal or regulatory authorities, if required
All third parties are required to respect the security of your personal data.
5. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings.
6. Your Rights
Under data protection law (including the UK GDPR), you have rights over your personal data, including:
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The right to access your data
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The right to correct inaccuracies
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The right to have data erased (“the right to be forgotten”)
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The right to object to or restrict processing
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The right to data portability
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The right to withdraw consent at any time (where applicable)
To exercise these rights, please contact us at info@arborpro.co.uk
7. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Security
We take reasonable steps to protect your information using appropriate technical and organisational measures. However, no system is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “Last Updated” date at the top.
11. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@arborpro.co.uk
Address: Sami, St Mary's Close, Newton Flotman, NR15 1AH